about any product (including Lucent / Ascend or all the other products) or you are looking for a service from RDE, please have a look at the following questions.

We cannot answer the same questions (again and again) all the time.

This page is taken back from maxrepair.com. Too many generic e-mails are blocking our time.

So please (at least) read the following paragraphs:

	Please, any mail strongly needs a topic / subject ! Please complete your name and full companies address. We receive too many mails without this minimum of information.-
	Tell us the type / model - this means: please turn the Max´s bottom (MAX 1800 to 6000) side upright to look under the case for the model and the serial # and the voltage, it is built for. This is mostly printed on a silver label. (On a TNT it is on top.)-
	If the unit (MAX) does boot, make a screen copy (screenshot = screen.gif)- (this is for lost passwords and other problems)-
	For any help, not only for password recovery, we need the current operating revision (for MAXen it is the TAOS).

	What kind of unit is it ? (If it is a big MAX, may be you have modem cards in it ?)
	Does any lamp (LED) go on (blinking or not?) after power on ? Which one ?
	Do the fans make any noise, means they are running = power supply is working ?
	When did the unit stop working? How long was it running ?
	Is there any part of the unit allready working ?
	What else can you give us as a hint ? (a broken case, some burned fields, smoke comming out, fluid comming out, you hear screws moving inside ?)